Refund Policy
REFUND POLICY
**All Sales Are Final**
As a clothing brand, we take great care in the quality and craftsmanship of our products. Due to the nature of our business, all sales are final upon purchase. We do not offer returns or exchanges once an order has been placed.
**Damages and Issues**
We strive to ensure that every item you receive is in perfect condition. However, if you receive a garment that is damaged, defective, or incorrect, please inspect your order upon reception and contact us immediately at [officialnosznwear@gmail.com]. We will assess the situation and, depending on the circumstances, may offer a refund or exchange.
**Exceptions / Non-Returnable Items**
Please note that we cannot accept returns or exchanges for any clothing items unless they are damaged, defective, or incorrect as per the above guidelines. Custom or personalized items and any clothing marked as final sale are also non-returnable.
**European Union 14-Day Cooling Off Period**
If your purchase is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification, provided the item is in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. However, this right does not apply if the item has been damaged, worn, or otherwise altered from its original condition.
**Refunds**
If your return or exchange is approved due to damage or defect, we will notify you of the decision. Refunds will be processed and automatically applied to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and you have not received your refund, please contact us at [officialnosznwear@gmail.com].
**Contact Us**
For any questions or concerns regarding this policy, please reach out to us at [officialnosznwear@gmail.com].